How long does it take to edit a film and receive final result ?
The post production of a video is the most detailed and complex process of our work, due the selection of the best footage, color correction, grading, music selection, and some other important points that I consider to deliver the best product that you could have and that made the particular essence of LunArts.
This means I usually deliver your films about 12 to 16 weeks after the event depending upon the time of year,(april, may and June, and november – december are high season), but also depending the package that you choose.
If we have an idea of how we would like the film laid out will you be able to accommodate our requests?
Let us create something epic for you!
Will we have an input on music selection in the videos?
Is there anyway for us to get that raw/unedited footage as well?
Honestly, I would say the answer is no. Raw footage is just as it sounds, “raw.” It is a meal that has not yet been cooked. It is not sequential, since we have clips from multiple cameras all capturing the same event in different positions, moving around without stop, which means that not all the material is good to watch. Raw footage is not color corrected, as that is a process that occurs in the editing room. And this footage does not contain usable audio. To get the best sounding audio from toasts, speeches, vows, etc. we use professional audio recording devices that are completely separate from the video recording.
Just as a chef would never hand customers a bucket of uncooked ingredients, we prefer not to hand our clients uncooked footage. I consider our recoring and editing process as an art form and we are skilled in determining which footage belongs where and how to tie everything together into a beautiful recap of your wedding day.
Overall, please trust in our skills and experience to handle the footage. It will save you so much time, money and confusions.
Do you use a drone for aerial coverage?
Yes, packages includes aerial footage. Unlike others, we do not charge extra to include aerial scenes of the locations and other aspects, we try to include them if the conditions are fulfilled to fly the drone such as the weather conditions, availability to use it, and venue permission* . That said you might understand there are occasions when we can’t use that camera.
*Moon Palace resorts, Unico and Secrets Akumal don’t allow drones.
What is your payment policy for booking and save the date?
To save the date, we kindly ask to make a 30% deposit of the total price of the package of your preference or 50% deposit if you book 2 months before the event. The rest to be paid at least 1 day before the event.
All payments via wire transfer.
We also send you a service contract with all details and other important information. Once we receive the deposit and the signed contract we save the date exclusively for your event.
*PayPal is not accepted anymore as a method of payment.
Do we need to provide meals for each videographer?
Yes, if the service exceeds 5 hours coverage. We are not able to bring or buy food at the locations. also we need to recharge batteries when we have a pause in our duties or while you and your guests are having dinner. Don’t forget to consult it with your wedding coordinator.
Do we need to provide transportation and lodging?
Only if your wedding is outside of Cancun, Playa del Carmen or Riviera Maya.
A lot of resorts charge an outside vendor fee, are you covering that fee?
I know! vendor fees are the most unfair practices that the most of the resorts do with the couples that already booked and spent a huge amount of money with them planning their wedding day. It would be great if somebody could advise the couples about this before they book.
With this on mind our rates were planned to relieve this detail to our customers: quality, reputation, flexibility and experience are all the variables that make the difference ON THE VALUE of the product that you will receive, for this reason we don’t cover that fee and is not deducted from the amount you pay for our (very fair) rates.
Last update: Oct 26th, 2022