FAQ

LAF_0732

Why choose LunArts Films for our wedding videography services?

Because you will invest in passionate people in love with what we do, you are not a number for us, you are the representation of different emotions that we like to capture. The people you deal with prior to your wedding to discuss your needs are the same people who will be at your wedding filming your event. Our films tell the true essence of your wedding day story the way that you want it to be told, capturing personalities and emotions throughout the day, creating a timeless piece of history.
Just rest assured that with LunArts Films team you can count on having your wedding recorded professionally and have peace of mind on your wedding day. We always keep in mind that some things in life, such as one of the best days of your lives have immeasurable value.

What makes our services unique?

Emotional, dynamic, innovative, candid, and colorful, we transmit happy memories. But also the professionalism, the passion, and the experience are the difference. We don’t imitate others, we are authentic! just like you.

When we book LunArts Films will it be LunArts Films Shooting our wedding or someone else?

Carlos Martínez and the LunArts Films team will be filming on the day of your wedding. We never outsource or delegate to others. You’ll deal with myself (Carlos) the whole time and your films will all be done in-house by me and my team in person.
We’re a small team of easy going, friendly professionals who love being around happy couples and their guests. We feel HONOURED to be there.

Find out more:

What is your payment policy for booking and save the date?

To save the date, we kindly ask to make a 30% deposit of the total price of the package of your preference or 50% deposit if you book 2 months before the event. The rest to be paid at least 1 day before the event.
All first deposit payments via Paypal*. The remaining could be paid it by cash the day of the event.

We also send you a service contract with all details and other important information. Once we receive the deposit and the signed contract we save the date exclusively for your event.

*2.7% is added for PayPal service transactions.

How long does it take to edit a film and receive final result ?

The post production of a video is the most detailed and complex process of our work, due the selection of the best footage, color correction, grading, music selection, and some other important points that I consider to deliver the best product that you could have and that made the particular essence of LunArts.

This means I usually deliver your films about 10 to 12 weeks after the event depending upon the time of year,(april, may and June, and november – december are high season), but also depending the package that you choose.

Is there anyway for us to get that raw/unedited footage as well?

Honestly, unless you or somebody close to you is a professional wedding video editor, I would say the answer is no. Raw footage is just as it sounds, “raw.” It is a meal that has not yet been cooked. It is not sequential, since we have clips from multiple cameras all capturing the same event in different positions, moving around without stop, which means that not all the material is good to watch. Raw footage is not color corrected, as that is a process that occurs in the editing room. And this footage does not contain usable audio. To get the best sounding audio from toasts, speeches, vows, etc. we use professional audio recording devices that are completely separate from the video recording.

Just as a chef would never hand customers a bucket of uncooked ingredients, we prefer not to hand our clients uncooked footage. I consider our recoring and editing process as an art form and we are skilled in determining which footage belongs where and how to tie everything together into a beautiful recap of your wedding day.

Overall, please trust in our skills and experience to handle the footage. It will save you so much time, money and confusions.

Do you use a drone for aerial coverage?

Yes, packages includes aerial footage. Unlike other studies, we do not charge extra to include aerial scenes of the locations and other aspects, we try to include them if the conditions are fulfilled to fly the drone such as the weather conditions, availability to use it, and venue permission.  That said you might understand there are occasions when we can’t use that camera.

Do we need to provide meals for each videographer?

Yes, if the service exceeds de 5 hours coverage. This is because also we need to recharge batteries when we have a pause in our duties. Also because we are not able to bring or buy food at the locations.

A lot of resorts charge an outside vendor fee, are you covering that fee?

I know! vendor fees are the most unfair practices that the most of the resorts do with the couples that already booked and spent a huge amount of money with them planning their wedding day. It would be great if somebody could advise the couples about this before they book.

With this on mind our rates were planned to relieve this detail to our customers: quality, reputation, flexibility and experience are all the variables that make the difference ON THE VALUE of the product that you will receive, for this reason we don’t cover that fee and is not deducted from the amount you pay for our (very fair) rates.

LAF_1327

Personal recommendations that I hope can help you to have a better celebration:

For this section I would like you to know some of the things that in my experience could help or let you see the pros /cons in the way that the most of the events during the wedding day could happen or the way to make them happen better. Please notice that this is just my personal view that doesn’t needs to be yours or fit with your expectations, but I think there is not bad idea to at least have them in mind 😉 , here we go:

About having more than 5 bridesmaids /groomsmen

It is a great joy and an awesome fact that you can count with a lot of your very close friends that join you right beside you during the ceremony. But also as a friend you can be agree with me that you can not include ALL of them, sometimes it’s hard when you have to choose who will be your maid of honor or the best man without hurting feelings, but if your friends really loves you they will be happy to join you as a normal guests celebrating one of the most important days of your lives.

In the technical part that concerns the recording of them during a ceremony, the fact is that sometimes more than 5 girls and boys each side, make complicate to have each reaction or the best footage of all of them due basically we focus in the couple and some reactions of the people during that moments, but we can’t have them all 🙁

What I think about having the bride & groom "first look"

Well, I need to say that I’m not a fan of first looks because for me is good to capture that moment with the expectation of everybody, the groom and your family while they are waiting for you at the aisle. Yes, the first look give the chance to capture some intimate moments of the bride /groom together (specially for portraits) but I think the firts look in the “traditional” way allows us to record this in a bigger emotional way.

By other hand I am a BIG fan of a first look with your dad, or both parents before to head to the ceremony 🙂

About having speeches /toasts during dinner

Wonderful to have people talking about what they think about the newlyweds, but i always recommend you to make it short and sweet, maybe 2 or 3 of the most important people that want to talk or taht you ask to say something I think it’s great. Remember that the day will go veeeery fast, and maybe you want to have other events or start the party to be with ALL your guests.

Also I can recommend to do it before or after dinner, but not when the people is actually eating, I think it’s great that you can see people paying attention and their reactions while somebody is talking in front, instead while they are focusing chewing those delicious meals..

This important section is being often renewed, there are so many topics and doubts that I would like to polish them to give you clearer information. If you want an immediately respond send me an email or let us meet on skype! I promise I will be sitting down here writing and writing …

 

Thank you!